About Us

Techassist is committed to providing service excellence and to assist with any possible IT related problems.

We take pride in providing effective solutions to all problems that your system might encounter.

Our driving force is our desire to help others.

We offer On-Site, as well as Remote Support to Home & Business users.

 

WE OFFER:

  • IT Support On-Site
  • Hardware & Software
  • Remote Support
  • Web Design & Hosting
  • Internet Services
  • Customized IT Training
  • IT Assessments

IT Support On-Site

As a part of our Ad-hoc and Retainer services we will either assist on your premises or remotely (as and when necessary). Techassist Systems believes in preventative maintenance, in other words, avoiding a problem before it occurs. To this extent, we implement procedures to avoid downtime as far as possible.

 

 

Assessments

We conduct extensive audits to ensure that we can accurately profile your company’s needs. The assessment includes a sheet of specifications for each device, age analysis, license library and password repository upon request for each device. This enables us to provide you with accurate information about your company’s IT infrastructure, and to simplify decision making with regards to upgrades.

Web Design & Hosting

We offer domain hosting packages. A domain includes your email addresses as well as your website. When we host your domain, we ensure that you have a 99.9 % uptime. Since email is such a critical system, don’t take any chances with untrusted service providers.
It is very beneficial to use a domain registered in your company’s name, since this is an advertisement for you, as opposed to using a generic name like gmail.com or hotmail.com.

Techassist will gladly assist in the design of a information website, to display information about your company on the web, and help clients find you better!

Hardware & Software

Based on the above-mentioned assessment, Techassist can provide accurate information, and design a custom solution for your specific needs. This includes the procurement and installation of all needed hardware (PC’s, Notebooks, Peripheral devices, Networking devices, Printers, etc.) and software (Microsoft packages, Accounting packages, Anti-Virus Software etc.)

We can repair devices that are broken, such as laptops and printers etc. If a device is unfeasible to repair (i.e. the cost to repair exceeds the value of the device), we will advise accordingly.

 

Services

About us

Techassist Systems is a Pretoria based company that specializes in IT Support & IT related systems.

Our clients have the option of either an Ad-hoc call out (Billed per 15 Minutes) or Retainer contract available on request. Our office hours are from 8:00 AM to 17:00 PM. Support is available after hours however different rates may apply.

Contact Us

(082) 510-5441

721 Panbult, Faerie Glen, Pretoria

Monday-Friday: 8am – 5pm

Get Support

Techassist Systems believes in preventative maintenance, in other words, avoiding a problem before it occurs